Our privacy policy

Everything you need to dominate app service fortified the industry’s #1 rated our customer support.

Introduction
Compliance Certification Programs
Choice
The Information We Collect About User
How Is User’s Personal Information Collected
Purposes for Which We Will Use User’s Personal Information
Purposes for Which We Will Use User’s Personal Information

Effective Date: July 19th, 2024

Introduction

We are VidHirePro Inc. (“VidHirePro”), a Canadian registered company. We provide online applicant recruitment and selection services, as more fully described on our websites (our “Services”), including the online recording of text, multiple choice, file upload, audio, and video responses to questions selected by clients. This Privacy Policy explains what personal information (“Personal Information”) VidHirePro collects from customers who have subscribed to and use our Services (including any employees, contractors, or other non-applicant users: “Users”) and why, what we do with that information, and how we share it. We have separate privacy policies with respect to (i) users of marketing websites (set out here); (ii) applicants whose information is processed through our Services (set out here); and (iii) customers who subscribe to our Services (set out here).
Our Privacy Officer may be contacted using the contact details set out at the bottom of this policy.

Compliance Certification Programs

VidHirePro is committed to helping our customers support their regulatory compliance requirements. Our Information Security Risk Management Program is built on widely accepted frameworks for Information Security and Risk Management, including ISO 27001, ISO 27017, and SOC2 Type2. VidHirePro adheres to Fair Information Practice Principles of notice, choice, access, security, and enforcement.

Choice

VidHirePro is committed to helping our customers support their regulatory compliance requirements. Our Information Security Risk Management Program is built on widely accepted frameworks for Information Security and Risk Management, including ISO 27001, ISO 27017, and SOC2 Type2. VidHirePro adheres to Fair Information Practice Principles of notice, choice, access, security, and enforcement.

Information Collected About Applicants

Personal data, or personal information, means any information relating to an identifiable person who can be directly or indirectly identified. It does not include data that cannot be related to an identifiable person (anonymous data). We may collect, use, store, and transfer different kinds of personal information about Users which we have grouped together as follows:  
Data Type Description
Identity Data Includes first name, last name, or similar identifier.
Contact Data Includes email address and telephone numbers.
Profile Data Includes Users’ rating of Applicants’ responses and interview notes.
Technical Data Includes internet protocol (IP) address, browser type and version, operating system, and platform.
Usage Data Includes information about how Users use our Services, such as browsing actions within the portal.
We also collect, use, and share non-personalized data called “Service Data” such as statistical or demographic data for any purpose. Service Data may be derived from the User’s personal information but is not considered personal information in law as this information does not directly or indirectly reveal the User’s identity. For example, we may aggregate User’s Usage Data to calculate the percentage of users accessing a specific Website feature. We do not collect any special categories of Personal Data about Users (this includes details about the User’s race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

How Is User’s Personal Information Collected

We use different methods to collect data from and about Users, including through:

Direct interactions: Users may give us their Identity, Contact, and Profile Data by registering for the Service and completing fields within the Service.

Automated technologies or interactions: As Users interact with our Service, we may automatically collect Technical and Usage Data about users’ equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third parties or publicly available sources: We may receive personal information about Users from various third parties and public sources, such as:

      Technical Data: from analytics providers like Google Analytics, and search information providers like Google.

Purposes for Which We Will Use User’s Personal Information

We have set out below, in a table format, a description of all the ways we plan to use Users’ personal information.<br/><br/>

 

Purpose/ActivityType of Data
To deliver the Services to Users (including recognizing users across devices, providing, maintaining, and improving services)Identity, Contact, Profile, Usage, Technical
To register Users on websiteIdentity, Contact
To manage our relationship with Users, including notifying them about changes to our terms or Privacy PolicyIdentity, Contact
To administer and protect our business and the Service (including troubleshooting, data analysis, testing, and system maintenance)Identity, Contact, Technical
To use data analytics to improve our services, customer relationships, and experiences and to personalize VidHirePro’s servicesTechnical, Usage
To make suggestions and recommendations to Users about services that may be of interest to them and provide requested informationIdentity, Contact, Technical, Usage, Profile
To improve our Services, including tracking email open rates, web page visits, and form submissionsIdentity, Contact, Profile, Usage, Technical

Purposes for Which We Will Use User’s Personal Information

We may disclose Personal Information that we collect, or Users provide as described in this Privacy Policy:
  • To our subsidiaries and affiliates where they are providing services to us.
  • To contractors, service providers, and other third parties we use to support our business solely for the purpose of them providing services to us.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of VidHirePro’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by VidHirePro about our Site or App users is among the assets transferred.
  • To fulfill the purpose for which Users provide it.
  • For any other purpose expressly disclosed by us when Users provide the information.
  • With User’s express consent to other uses not indicated in this Privacy Policy.
 

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